The Water Authority has heard from customers that the third party payment site Doxo sometimes appears at the top of web searches when they are looking to pay their bill.
Doxo is not affiliated with the Water Authority of Western Nassau County in any way. It is a site that allows customers to pay their bills to any other site by charging monthly and one-time payment fees, then writing checks and mailing them on the customer's behalf.
These fees charged by Doxo are not paid to the Water Authority and we cannot control when we will receive customer payments from Doxo or any 3rd party site.
If a bill is due soon or overdue, this may result in a late payment charge and/or disconnection of service depending on the situation.
The Water Authority recommends that customers pay their bills using the approved vendor listed on our web site at http://www.wawnc.org/payments.
Cold Weather Information
With the cold weather upon us, don't let freezing temperatures catch you by surprise. There are a number of problems that can be caused by frozen water pipes, and it can be very costly to repair them. Remember, unlike most things, water expands when it freezes which can result in damage to water pipes, valves, meters, etc.
With a little forethought and insulation, you can protect yourself from the headaches and costs associated with frozen pipes.
The Water Authority would like to remind homeowners and businesses of the importance of keeping fire hydrants free of ice and snow so firefighters can connect their equipment without delay in the event of an emergency.
In an emergency, every second matters. Fire hydrants that are blocked, concealed or difficult to access due to snow or ice can impede emergency fire response.
Fire trucks carry a finite amount of water, so one of responders’ first tasks upon arriving at a fire is to locate a water supply from the nearest hydrant. Hydrants covered in snow can be difficult to locate, and uncovering them can waste valuable time needed during a fire fight. Keeping them clear can mean easier access to water and more time doing what really matters — fighting the fire
Work In Progress
Water Supply Improvement
Wellhead Treatment for VOC Removal Phase 1 - Stations 15A & 15C/E Placed in service: May, 2018.
Project Scope
As part of our commitment to providing a safe and reliable supply of high quality drinking water for our customers, we are bringing select wells back into service upon installation of wellhead treatment for the removal of volatile organic compounds (VOCs) commonly found in Long Island's groundwater. By increasing the reliability and availability of drinking water supply in our service area, we will be better able to serve our customers and have more resources ro respond to emergency situations.
Phase 1
Station Number 15A: The existing building will be replacedwith a new energy efficient building and setup for off-site future wellhead treatment.
Station Number 15 C/E: Construction of a new energy efficient treatment building, rehabilitation of the existing building, and installation of a new emergency standby generator.
