Current Events

Board of Directors Meeting

Monday, January 22, 2018


New Payment Options


Outside water usage is
prohibited year round
between the hours of
10:00 AM and 4:00 PM.

Learn more...

Emergency Notification Form

Cold Weather Information

With the cold weather upon us, don't let freezing temperatures catch you by surprise. There are a number of problems that can be caused by frozen water pipes, and it can be very costly to repair them. Remember, unlike most things, water expands when it freezes which can result in damage to water pipes, valves, meters, etc.

With a little forethought and insulation, you can protect yourself from the headaches and costs associated with frozen pipes.

Click Here For More Information and Tips For Your Home

Hydrant Clearing

The Water Authority would like to remind homeowners and businesses of the importance of keeping fire hydrants free of ice and snow so firefighters can connect their equipment without delay in the event of an emergency.

 In an emergency, every second matters. Fire hydrants that are blocked, concealed or difficult to access due to snow or ice can impede emergency fire response.

Fire trucks carry a finite amount of water, so one of responders’ first tasks upon arriving at a fire is to locate a water supply from the nearest hydrant. Hydrants covered in snow can be difficult to locate, and uncovering them can waste valuable time needed during a fire fight. Keeping them clear can mean easier access to water and more time doing what really matters — fighting the fire

Flushing Program Suspended For Season
The 2017 flushing program will finish for the year on Tuesday, November 21st.
Water Main Installation: Celler Avenue


September 2017

As part of its continuing effort to improve water service for domestic use and fire protection, the Water Authority of Western Nassau County (the "Water Authority") will be installing approximately 2,600 feet of new 12-inch cement-mortar lined ductile iron pipe.

This project involves the installation of a new transmission main in Celler Avenue in New Hyde Park from the Water Authority pumping station on Soma Street to an existing transmission main on Hillside Avenue.  There are two (2) wells at the pump station which presently pump into an 8-inch distribution main on Soma Street from 10-inch discharge piping at the station.  This existing piping configuration creates a bottleneck and a disturbance of the flow by introducing a large amount of water into a smaller main.  This project, once completed, will allow both wells at the station to be pumped at the same time – something that cannot be done with the existing 8-inch water main.  It will also provide a way to move water to other areas of our service territory when needed, provide a better water flow and decrease the possibility of discolored water in the area when the wells at the station are turned on or shutdown.

This installation project is scheduled to start on or about September 13th, 2017.  Work each day will begin at 8:00 AM and end at 5:00 PM, at which time all construction will have been completed and the road opened for traffic.  The work is being performed by the Water Authority's board approved contractor, Merrick Utility Associates.  During the installation certain customers may experience brief service disruptions, temporary changes in water pressure, or slight water discoloration.  Any customer whose water service must be temporarily interrupted will be notified in advance by Water Authority employees with more specific door hangers placed at each affected customers' residence.  Water discoloration, when experienced, is usually of short duration and is easily cleared by briefly running the cold water for approximately 5 minutes.

1580 Union Turnpike, New Hyde Park, NY 11040-1762
Phone: (516) 327-4100 | Fax: (516) 327-4132
Public Water Supply Identification No. NY2902830
RocketTheme Joomla Templates