Current Events

Board of Directors Meeting   

Tuesday, April 29, 2014 at new office location.
New Payment Options


Outside water usage is
prohibited year round
between the hours of
10:00 AM and 4:00 PM.

Learn more...

Emergency Notification Form

Beware Scam Marketing Tactics
The Water Authority is not affiliated with any company performing free water tests and then attempting to sell water filtering units.

We have become aware that a company is currently engaged in a marketing practice that involves leaving a small empty vial in an envelope on the door of several customers in Long Island. The vial comes with instructions to fill up the vial with water and put it back outside for a free water test. In addition, we have been told that some customers have received calls from at least one company that told them that their water is "bad" and were further advised to purchase their company's water filtering units.


The Water Authority is not affiliated with these filtering companies in any way. While we believe purchasing these types of systems is a personal decision, we do want our customers to know that the quality of the water service that we deliver to customers meets all federal and state primary drinking water standards, and there is no need to be concerned about the quality of your water. Also, if you do decide to use a home treatment device, it is important that you adhere to the manufacturer’s instructions for maintaining the device. Homeowners who choose not to follow the recommended instructions properly could reduce the effectiveness of these devices and end up with lower quality water.

We Have Moved!

The Water Authority of Western Nassau County has moved to its newly constructed headquarters building at 1580 Union Turnpike, New Hyde Park.

We are very excited to be moving into a new facility that will help us provide better customer service.

All of our telephone numbers remain the same, so please call (516) 327-4100 to speak with a customer service representative.


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Annual Water Quality Report

We have published our Annual Water Quality Report for 2012. You can view all of our Water Quality Reports on this page.

New Payment Methods

The Water Authority is happy to announce new methods of payment for your water bill. Beginning immediately you can set up recurring automatic payments via your checking or savings account or pay online via credit card or e-Check.

Visit our Payment Methods page for more information .

1580 Union Turnpike, New Hyde Park, NY 11040-1762
Phone: (516) 327-4100 | Fax: (516) 327-4132
Public Water Supply Identification No. NY2902830
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