The Water Authority has an active project to address emerging contaminants, including perfluorooctanoic acid (PFOA), perfluorooctanesulfonic acid (PFOS), and 1,4-Dioxane.
In early 2021 a letter was sent to all customers regarding a deferral issued for PFOA, PFOS and 1,4-Dioxane.
The Water Authority reminds customers that all residents of Nassau County are prohibited from outside water usage year-round between the hours of 10 a.m. and 4 p.m.
In addition, the following restrictions apply:
Customers with Odd-Numbered addresses may only water on Odd-Numbered Days
Customers with Even-Numbered addresses or premises without a numbered address, may only water on Even-Numbered Days.
In addition, the summer weather has resulted in extraordinary demand for water service. In order to avoid more serious problems that would hinder our ability to provide water for fire protection and other essential services, we are calling on our customers to voluntarily reduce outdoor water usage such as lawn watering and car washing or similar non-essential water usage.
Should you have any questions, please contact our customer service department at (516) 327-4100 Monday through Friday between the hours of 8:00 AM to 5:00 PM.
