Lead Awareness & Service Line Map

The Water Authority's Lead & Copper service line identification project is in full swing!

Click Here for more information and to view our Service Line Information Map.

Current Flushing Schedule

The Water Authority's Flushing Program has begin for 2025.

Flushing is performed between the hours of 11 p.m. and 7 a.m.
Resident notifications for each section will be distributed in the form of door hangers prior to beginning in each area.

Elmont: Starting July 16, 2025
Section 25 - Elmont
From: Hempstead Turnpike to Ludlam Avenue
Between: Fieldmere Avenue & Elmont Road

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Current Sections

Water Treatment Construction Project - New Hyde Park

August 30, 2024

As part of its continuing effort to improve water service for domestic and fire protection, the Water Authority of Western Nassau County ("Water Authority") will be installing a new treatment facility, along with rehabilitating the well pumps and the existing treatment facility and will be replacing the existing emergency generator with a larger unit that will be able to provide power for both wells and their required treatment processes.

Location: Soma Street, New Hyde Park
(Adjacent  to the Water Authority Headquarters)

The two (2) wells at this site have been offline since August 2023.

Construction is estimated to be completed in November 2025.

Every effort will be made to minimize the disturbance to our surrounding neighbors.

For further information or questions on this project, please contact the Water Authority at (516) 327-4100.

Water Main Replacement Project

The current water main project will begin on May 20th, 2024 in the areas shown below.

• Aspen Street between Floral Parkway and the dead end of Aspen Street
• Oak Street between Floral Parkway and the dead end of Oak Street
• Cypress Street between Floral Parkway and Raff Avenue
• Carnation Avenue between Floral Parkway and Raff Avenue
• Willow Street between Floral Parkway and the dead end of Willow Street
• Ash Street between Floral Parkway and the dead end of Ash Street
• Birch Street between Floral Parkway and Tulip Avenue
• E. Poplar Street between Cypress Street and Tulip Avenue
  
  

Service Line Inspection Notifications

Service line inspections and notifications are being performed between the hours of 8 am and 7 pm.

In August, 2022 the Environmental Protection Agency (EPA) released revised guidance to water systems to help them develop inventories of service line installations in order for systems and customers to comply with the EPA's 2021 Lead and Copper Rule.

The Water Authority of Wester Nassau County maintains over 28,000 customer accounts and each customer maintains their own service line connecting its home plumbing to the public water system.

Each connection also has a service line and components maintained by the water system connecting to the water main.

Every single one of these lines must be added to a lead service line inventory required to be compiled by water systems across the country.

This year the Water Authority began performing service line inspections to both complete this inventory and to help provide customers with information on service lines that need to be replaced due to the presence of lead.

Every customer service line will be inspected and inventoried during this process. You may receive a door hanger with information on an upcoming inspection and you may receive a call from our Customer Service Representatives to schedule an appointment if our Field Representatives have been unable to inspect your service.

For more information on the sources and presence of lead in drinking water, please visit the EPA's page Basic Information About Lead in Drinking Water.

Proposed New Environmental Protection Agency Standards regarding PFA's

We applaud the Environmental Protection Agency's commitment to protect public health with this strong proposal.  As key stakeholders in this process, we will study the proposal closely and plan to provide direct feedback as requested by the EPA.  Once the standard is finalized, we are committed to meeting it.  And, we will continue our efforts in court to hold the polluters responsible for the presence of these PFA's in our groundwater and for the high costs of removing them.