Current Events

Board of Directors Meeting

Monday, February 26, 2024

 


Emergency Notification Form

Payment Info

Click Here to Make an Online Payment

Please note: Official Payments charges a nominal fee for Credit Card & eCheck payments. Credit cards payments are limited to $250.00 per transaction. Multiple transactions will be required for payments over this amount.

By Telephone
Credit card and e-Check payments can be made 24 hours a day, 7 days a week online. (e-Check payments may only be made online.)

In addition, credit card payments may be made by phone by calling 1-800-272-9829.

Select Option 3 and use Jurisdiction Code 4252.
*Option 3 is for "Property Tax and All Other Payments"

Service Line Inspection Notifications

Service line inspections and notifications are being performed between the hours of 8 am and 7 pm.

In August, 2022 the Environmental Protection Agency (EPA) released revised guidance to water systems to help them develop inventories of service line installations in order for systems and customers to comply with the EPA's 2021 Lead and Copper Rule.

The Water Authority of Wester Nassau County maintains over 28,000 customer accounts and each customer maintains their own service line connecting its home plumbing to the public water system.

Each connection also has a service line and components maintained by the water system connecting to the water main.

Every single one of these lines must be added to a lead service line inventory required to be compiled by water systems across the country.

This year the Water Authority began performing service line inspections to both complete this inventory and to help provide customers with information on service lines that need to be replaced due to the presence of lead.

Every customer service line will be inspected and inventoried during this process. You may receive a door hanger with information on an upcoming inspection and you may receive a call from our Customer Service Representatives to schedule an appointment if our Field Representatives have been unable to inspect your service.

For more information on the sources and presence of lead in drinking water, please visit the EPA's page Basic Information About Lead in Drinking Water.

Proposed New Environmental Protection Agency Standards regarding PFA's

We applaud the Environmental Protection Agency's commitment to protect public health with this strong proposal.  As key stakeholders in this process, we will study the proposal closely and plan to provide direct feedback as requested by the EPA.  Once the standard is finalized, we are committed to meeting it.  And, we will continue our efforts in court to hold the polluters responsible for the presence of these PFA's in our groundwater and for the high costs of removing them.

Emerging Contaminants Project Information

The Water Authority has an active project to address emerging contaminants, including perfluorooctanoic acid (PFOA), perfluorooctanesulfonic acid (PFOS), and 1,4-Dioxane

You can view our Frequently Asked Questions page on 1,4-Dioxane here.

In early 2021 a letter was sent to all customers regarding a deferral issued for PFOA, PFOS and 1,4-Dioxane. Below we will provide updates as we continue to work on the project to treat for these chemicals.Updated information for this deferral will be sent to customers in the fall of 2022 - this information is available below.

Updates

October, 2023

October 2023 Emerging Contaminant Project Update

July, 2023

July 2023 Emerging Contaminant Project Update

April, 2023

April 2023 Emerging Contaminant Project Update

January, 2023

January 2023 Emerging Contaminant Project Update

October, 2022

October 2022 Emerging Contaminant Project Update

September, 2022

2022 Deferral Letter

July, 2022

July 2022 Emerging Contaminant Project Update

April, 2022

April 2022 Emerging Contaminant Project Update

January, 2022

January 2022 Emerging Contaminant Project Update

October, 2021

October 2021 Emerging Contaminant Project Update

July, 2021

July 2021 Emerging Contaminant Project Update

April, 2021

April 2021 Emerging Contaminant Project Update

March, 2021

Current Emerging Contaminant Project Schedule

January, 2021

Deferral Letter sent to customers






1580 Union Turnpike, New Hyde Park, NY 11040-1762
Phone: (516) 327-4100 | Fax: (516) 327-4132
Public Water Supply Identification No. NY2902830
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