Current Events

Board of Directors Meeting 

Monday, July 24, 2017


New Payment Options

Remember!

Outside water usage is
prohibited year round
between the hours of
10:00 AM and 4:00 PM.

Learn more...

Emergency Notification Form

Beware Telephone Scams
A Warning Regarding Scam Telephone Calls

We have been informed that at least one customer has received deceptive telephone calls from the phone number (516) 327-4097 using a Caller ID of "Water Authority." The caller is reportedly trying to selling some service or products.

The Water Authority of Western Nassau County does not solicit customers in this manner and does not allow any other companies to do so. If you receive such a call, we suggest you end the call immediately and do not give them any personal or credit information.

The person calling customers is using a spoofed (fake) Caller ID, which is a relatively easy and common tactic in use by scammers.

While that telephone number is assigned to the Water Authority it is not in use by our systems.

If you ever receive an unexpected call from the Water Authority and are unsure if it is legitimate, we would suggest that you end the call and dial us directly at (516) 327-4100 to speak with one of our representatives.

 
Main Flushing Program

Our main flushing program is in operation. Flushing will be performed Sunday through Friday between the hours of 11 p.m. and 6 a.m.

Section(s) currently in progress or about to begin are:

Section 12: Floral Park
From: Hillside Avenue to Jericho Turnpike
Between: Brokaw Avenue and Cherry Lane
Expected Start:
July 16th

Section 11: New Hyde Park
From: Hillside Avenue to Jericho Turnpike
Between: Cherry Lane and Lakeville Road
Expected Start: July 9th

As new sections are scheduled, more information may be found on our Current Flushing Schedule page.

The areas scheduled for flushing were as follows:

 
Work In Progress

Water Supply Improvement

Wellhead Treatment for VOC Removal
Phase 1 - Stations 15A & 15C/E
Anticipated Completion Date: Fall 2017

Project Scope

As part of our commitment to providing a safe and reliable supply of high quality drinking water for our customers, we are bringing select wells back into service upon installation of wellhead  treatment for the removal of volatile organic compounds (VOCs) commonly found in Long Island's groundwater. By increasing the reliability and availability of drinking water supply in our service area, we will be better able to serve our customers and have more resources ro respond to emergency situations.

Phase 1

Station Number 15A:  The existing building will be replacedwith a new energy efficient building and setup for off-site future wellhead treatment.

Station Number 15 C/E: Construction of a new energy efficient treatment building, rehabilitation of the existing building, and installation of a new emergency standby generator.

Station 15A Building

Station 15CE Building

 

 
Articles Regarding 1,4-dioxane

In a recent edition of Newsday there are two articles about contaminants in public water supplies on Long Island. They stem from the results of the EPA's third Unregulated Contaminant Monitoring Rule ("UCMR") that was released in August 2016. Every five years the EPA is required to designate a list of contaminants which are not presently regulated. This means that there are no national safe drinking water standards established for these contaminants. The EPA studies the results and determines if any of the contaminants pose a health risk and should be regulated.

One article focused mainly on one contaminant, 1,4-dioxane which is a solvent used in textile processing, printing processes and detergent preparations. Although the EPA has not set a standard for 1,4-dioxane, New York State has established a standard of 50 parts per billion for any unregulated organic chemical, including 1,4-dioxane. The Water Authority's highest detection of 1,4-dioxane is 12 parts per billion at one location, well below the standard. The remainder of the results range for no detection to 0.84 parts per billion.

At present there is no treatment method for the removal of 1,4-dioxane from the water supply, however Suffolk County Water Authority is performing a large-scale pilot study aimed at removing 1,4-dioxane. Construction of the pilot treatment system is scheduled to be completed by April of this year. Suffolk County must collect data for a year before it can present their result to the State for approval of the treatment method.

As with any regulated contaminant if the water from any of Long Island's public water supply wells exceeds the standards, the wells must be taken out of service until treatment is installed to remove the contaminants from the water. At present the Water Authority uses air-stripping and granular activated carbon facilities to remove volatile organic compounds ("VOC") from the water. Construction is underway for two new air-stripping facilities to treat four wells that have been out of service due to VOC contamination.

The Water Authority customers can rest assured that the public water that flows from their faucets is one of the most highly regulated supplies in the United States and is safe to drink.

 
1580 Union Turnpike, New Hyde Park, NY 11040-1762
Phone: (516) 327-4100 | Fax: (516) 327-4132
Public Water Supply Identification No. NY2902830
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